The following information about our Privacy Policy reflects the commitment of LIVE EXPERIENCE ETAL, S.L., to maintain and guarantee secure commercial relationships through the protection of personal data, guaranteeing the right to privacy of each of the users of our services. In this document we explain how we use the personal data of web portal users.
“Personal Data” must be understood as any information concerning an identified or identifiable natural person. Among others, they include the name, surname, postal and email addresses, as well as the telephone number.
Any personal data that you provide us when visiting any of our web portals or with the installation of our mobile application, will be treated in accordance with data protection regulations and will only be collected, processed and used for lawful, legitimate and informed purposes. Therefore, we detail all the purposes for which LIVE EXPERIENCE ETAL, S.L. uses personal data. as data controller:
By sending contact forms or emails:
Purpose: To be able to respond to queries raised and contact the user to resolve any doubts or issues raised.
Legitimation: The legitimate basis with which the data will be processed lies in the execution of the pre-contractual measures requested and/or the consent given.
Conservation periods: The data will be kept for the time necessary to respond to the questions raised.
By entering the email for subscription to the newsletter:
Purpose: Send you the requested newsletters, as well as send you commercial information about new products and services.
Legitimation: The legitimate basis with which the data will be processed lies in the execution of the pre-contractual measures requested and/or the consent given.
Conservation periods: The data will be kept for the time necessary to respond to the questions raised.
By registering as a user:
Purpose: Manage your access as a registered user and send you commercial information through electronic means.
Legitimation: The legitimate basis with which the data will be processed lies in the execution of the requested pre-contractual measures.
Conservation periods: The data will be kept for the time necessary to comply with the relevant legal obligations, such as tax obligations.
For transactions:
Purpose: To be able to carry out the pertinent reservation procedures through the web portal in addition to sending you commercial information through electronic means.
Legitimation: The legitimate basis with which the data will be processed lies in the execution of the pre-contractual measures requested and/or the consent given.
Communication of data to third parties: Your data will be communicated to banking entities in order to carry out the relevant economic transactions.
Conservation periods: The data will be kept for the time necessary to comply with the relevant legal obligations, such as tax obligations.
From LIVE EXPERIENCE ETAL, S.L. We will inform all users of the non-obligatory nature of the collection of certain personal data, except in the fields indicated otherwise. However, failure to complete said data may prevent LIVE EXPERIENCE ETAL, S.L. provide all services linked to such data, releasing us from all liability for non-provision or incomplete provision of these services.
It is the user’s obligation to provide the data truthfully and keep it updated, which is why LIVE EXPERIENCE ETAL, S.L. reserves the right to exclude from the services and cancel the service any user who has provided false data, without prejudice to other actions that may be applicable by law.
Your personal data will NOT be communicated to any other company without your express consent.
We may share your personal information with See Tickets (SEE Group Limited), solely for purposes related to the MotoGP™ BEATS event and provided that you have given us your consent for this purpose. Otherwise, we will not share your information for marketing or any other purposes.
purpose without your consent (as part of the purchasing or reservation process) unless required by law. In the event that you have given your express consent, See Tickets may use your information to contact you, in relation to the specific event, or other relevant events in which you may be interested, based on your purchase history.
LIVE EXPERIENCE ETAL, S.L. has a special concern to guarantee the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented technical and organizational security measures to prevent any loss or unauthorized use by third parties, for example, our web portals use https data encryption protocols.
By simply visiting this web portal or using the services of LIVE EXPERIENCE ETAL, S.L. No personal data that identifies a User is automatically recorded. However, we inform you that while browsing the Website, “cookies” are used, small data files that are generated on the Internet user’s computer and that allow us to obtain the following analytical information:
For more information visit our cookie policy
All users can exercise any of the rights granted by data protection regulations, such as the right of access, rectification, limitation of processing, deletion, data portability and opposition that assist you by writing to LIVE EXPERIENCE ETAL, S.L., located at RAMBLA CATALUNYA, 2-4, 3º CP 08007 DE BARCELONA or by sending an email to jorjadoan@wearensn.com. If you consider it appropriate, you can file a claim with the Spanish Data Protection Agency to exercise the protection of your rights.
Any user may object to the use of their information for advertising purposes, market research or the development of satisfaction surveys, as well as revoke their consent at any time (without retroactive effect). To do this, you must send an email to the address jorjadoan@wearensn.com. When you receive advertising by email, you can also object from said email, by clicking on the link included in it and following the instructions provided to you
Our Privacy Policy may be updated due to changes and legal needs, as well as due to improvements and changes included in the way we offer and provide our services and application utilities. Therefore, we recommend that you visit and access our Privacy Policy periodically, to be able to access and learn about the latest changes that may have been incorporated. In the event that said changes are related to the consent given by the user, in such case an independent and separate notification will be sent to obtain it again.
If during reading you have any questions or concerns about our Privacy Policy or you want to exercise any right or action regarding your personal data, please contact us at the following email address jorjadoan@wearensn.com
Presented by:
